Helping HR Teams Reduce Costs, Improve Compliance, and Simplify Benefits Administration
We help organizations reduce benefits costs by thousands annually while cutting administrative time by up to 70%—backed by expert service and enterprise-grade technology.
CleartrackHR is a full-service provider of employee benefits administration and compliance solutions, serving organizations nationwide with over 6 million enrolled employees. We combine expert service with secure, integrated technology to streamline benefit administration, ensure data integrity, reduce healthcare costs, and simplify HR compliance. Our U.S.-based support teams and innovative platforms deliver a seamless experience for both HR professionals and their employees.
We streamline employee benefits administration while maintaining absolute data integrity, reducing unnecessary healthcare costs, and simplifying HR compliance. Through auditing, data cleaning, and process automation, we remove inefficiencies that drive up costs.
For example, our dependent eligibility verification audits identify ineligible dependents to eliminate wasteful spending and ensure ERISA compliance. By covering only eligible individuals, organizations avoid unnecessary premiums and potential compliance penalties.
We also make benefits enrollment seamless for HR teams and employees by educating participants about their options and helping everyone maximize value from their benefit plans. Our mission-driven approach eases administrative burdens for HR departments while ensuring employees feel supported and informed.
Comprehensive HR Benefit Solutions
Dependent Eligibility Verification (Clearify)
Our Clearify platform conducts thorough audits to validate that every covered dependent meets your plan’s eligibility rules. This eliminates ineligible dependents, reduces healthcare costs, and ensures compliance with plan terms and federal regulations.
Key Features:
- Complete verification process management
- User-friendly document submission (web, mobile app, fax, mail)
- Real-time progress dashboard for employers
- Trained auditor review process
Benefit Administration & Enrollment Services
We serve as an extension of your HR department, managing benefit administration and annual enrollments with precision. Our team coordinates end-to-end enrollment for core, voluntary, and executive benefits across multiple carriers.
What We Deliver:
- Clear employee communication and guidance
- Seamless enrollment experience
- On-schedule, error-free enrollment cycles
- Complex timeline and data integration management
Billing Reconciliation
Our meticulous billing reconciliation ensures accurate benefit billing by comparing carrier invoices against actual enrollment data. We identify discrepancies and overcharges—such as premiums for terminated employees or ineligible dependents—and work with carriers to correct them before you overpay.
Data Reconciliation & Integrity
We routinely cross-check and synchronize data across HR systems, payroll platforms, and insurance carrier databases to identify mismatches and errors. This proactive approach ensures that every stakeholder works from accurate information, preventing coverage gaps and supporting compliance.
Electronic Data File Feed Services
Our Electronic Data Interchange (EDI) file feeds seamlessly connect your HR systems with insurance carriers and benefit providers. Secure, automated data transmission eliminates manual entry while maintaining real-time consistency between systems.
Benefits Include:
- Automatic communication of enrollment changes
- Encrypted, confidential data handling
- Reduced lag and errors
- Streamlined, connected benefits ecosystem
Medicare and Medicaid Consulting
Our experts provide guidance on Medicare coordination for older employees and Medicaid considerations for compliance. We help organizations and their workforce make informed decisions that maximize benefits and maintain compliance during transitions to public healthcare programs.
Consumer-Directed Healthcare (Driven125)
Through our sister company, Driven125, we offer administration of tax-advantaged benefit accounts, including FSAs, HSAs, HRAs, and COBRA continuation coverage. Employees access user-friendly portals and mobile apps while employers benefit from expert administration and complete Section 125 compliance.
Exceptional Support and Secure Solutions
Dedicated U.S.-Based Customer Service
We maintain 100% U.S.-based support staff, including licensed benefits counselors and call center concierge teams. Our responsive, personalized service treats every employee interaction with care and confidentiality, removing the burden from your internal HR staff.
Communication Excellence:
- Clear, engaging benefit communications
- Open enrollment guides and reminders
- Dependent verification notices
- On-demand support via phone, email, and online
Secure Data Handling & Integrated Technology
We handle sensitive employee data with industry-leading security practices, employing robust encryption, secure file transfer protocols, and rigorous access controls. Regular compliance checks ensure alignment with evolving regulations, such as HIPAA.
Technology Integration:
- Seamless connection with popular HRIS and payroll systems
- Automated data feeds and real-time updates
- AI-powered workflow coordination
- Advanced project management tools
The CleartrackHR Advantage
CleartrackHR stands as a trusted partner for HR executives seeking to optimize benefits administration. With nationwide reach and a proven track record of enrolling millions of employees, we bring together deep expertise, customer-first philosophy, and robust technology to solve day-to-day benefits management challenges.
Our commitment to streamlined processes, accurate data, cost containment, and compliance support means you can focus on strategic HR initiatives while we handle the complexities.
Experience the CleartrackHR difference: a more straightforward, more innovative way to manage employee benefits, from enrollment to audit, with clarity and confidence at every step.
Ready to Transform Your Benefits Administration?
Backed by our U.S.-based team and integrated solutions, CleartrackHR ensures your organization’s benefits program runs smoothly, securely, and successfully—today and into the future.
Contact us today to discover how we can streamline your benefits administration.